InterQoS announces the launch of its Remote System Monitoring Service, an automated service that notifies hosted software administrators of their various service statuses by simulating system access. Notifications are set according to customer specifications. These are sent through their chosen communications media; be it via SMS, voice call and/or email. These notifications can use InterQoS’s public network or move through other networks, even private ones.
According to Steve Jackson of InterQoS, “It’s all about availability. We know that program managers and administrators want perfect up-time with their offerings but occasional system failures are inevitable. Their service level commitments demand maximum availability, so learning of an outage and making repairs before their customer is aware of the problem is vital. They have to be on top of everything and we are providing them with an effective tool to do this.”